Overview

Unfortunately, due to the custom nature of our products and that each is made to order, we do not accept returns or exchanges. All sales are final and non-refundable. There may be situations were a refund or exchange is acceptable, but these will be made on a situational basis, at the sole discretion of the Booster Club.

Refunds

If your order qualifies for a refund, once it is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us via our contact form.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us via our contact form for further instructions.

Shipping returns

To return your product, you will receive directions by contacting us via our contact form.

Need help?

Contact us via our contact form for questions related to refunds and returns.